FAQ
General
What is Mad Over Meetha?
Our mission is simple: provide top-quality mithai & snacks that taste just like home. We craft small batches in our New York based kitchen to ensure freshness & flavor! We just want to share the same feelings of nostalgia we experience every time we take a bite of our mom’s mithai!
Allergy Info
You can find a detailed ingredient and allergen list at the bottom of each product page. Please note that all of our mithai & snacks are made in a facility that processes Milk, Tree Nuts, Peanuts, Wheat & Soy products.
Order
What is the status of my order?
You can check the latest status of your order by logging into your account and looking up your order by the order date or order number.
How do I change / cancel my order?
All of our items are custom made, so please contact us as soon as possible if you would like to make a change, and we will try our best to accommodate the request.
Can I place a gift order?
Absolutely! We offer a variety of options for gift messages and greeting cards on our product pages.
We also provide return gifts for special events like Weddings and Festivals. Add customized invitations, stickers, or photos to each gift box to add a magical touch to your event!
Shipping
How do you ship perishable items?
Our goal is to have your order delivered in perfect condition! We closely monitor the weather along a shipping route and will package your order accordingly.
Can I schedule delivery for a future date?
Absolutely! Please contact us before placing an order so we can ensure your order is delivered on or before the day of your choosing.
Do you offer express delivery?
We’ve partnered with USPS, UPS, FedEx, and local couriers to ensure your order is delivered on time. We offer multiple shipping options, including express deliveries for those last minute cravings.
Do you ship internationally?
We only ship within the United States at this time. But, we are always looking to expand and offer our irresistible mithai & snacks in other markets! Feel free to reach out to us and let us know where we should head to next.
Do you have a shipment cut off time?
Since all of our items are made fresh, orders placed before 9AM EST are typically sent out the next business day. Need an order in a rush? Reach out to us and we’ll try our best to help!